Shipping Policy
Shipping Policy
Effective Date: January 14, 2026
Thank you for choosing Šibabi Sewing Patterns! This Shipping Policy explains how we deliver our digital products to customers worldwide.
Digital Products - Instant Delivery
All our products are 100% digital and delivered instantly via email. There is no physical shipping involved.
What We Sell:
- PDF sewing patterns (A4 and A1 formats)
- Online sewing courses
- Video tutorials and photo guides
- Educational materials for sewists
How Delivery Works
Immediate Access:
After your payment is successfully processed, you will receive:
- Order confirmation email with your receipt
- Download link email sent to the email address you provided at checkout
- Account access - Log into your customer account to download your products anytime
Delivery time: Usually within 5-15 minutes of completing your purchase.
Worldwide Availability
Because our products are digital, we can deliver to customers anywhere in the world instantly!
- 🇺🇸 United States
- 🇬🇧 United Kingdom
- 🇪🇺 European Union
- 🇨🇦 Canada
- 🇦🇺 Australia
- And everywhere else with internet access!
Shipping Costs
FREE worldwide delivery!
There are no shipping fees for digital products. The price you see at checkout is the final price - no hidden costs, no shipping charges, no customs fees.
Didn't Receive Your Download Link?
If you don't receive your download link within 15 minutes, please:
- Check your spam/junk folder - Sometimes emails end up there
- Check the email address - Make sure you entered it correctly at checkout
- Log into your account - Your purchases are always available in your customer account
- Contact us - Email info@sibabipatterns.com with your order number
We respond within 48 hours (business days) and will resend your download link immediately.
Accessing Your Products
Download Links:
- Download links are valid for 30 days from purchase
- You can download the files multiple times within this period
- After 30 days, log into your customer account for permanent access
Customer Account:
- All your purchases are stored in your account forever
- Download your patterns anytime, as many times as you need
- Access from any device with internet connection
File Formats and Compatibility
Our digital products are delivered in standard formats that work on all devices:
- PDF patterns: Compatible with Windows, Mac, iOS, Android, tablets, smartphones
- Video tutorials: Standard video formats that play on all devices
- Online courses: Access via web browser on any device
Printing Your Patterns
After downloading your PDF pattern, you can:
- Print at home: Use the A4 format on your home printer
- Print at a copy shop: Use the A1 format for large-format printing (faster, fewer pages to tape together)
- Use on tablet: Some sewists prefer to view patterns on a tablet while sewing
Printing is not included - you are responsible for printing your own patterns.
Lost Your Files?
No problem! You have lifetime access to all your purchases:
- Log into your customer account anytime
- Re-download any pattern you've purchased
- No additional fees or charges
If you forgot your password, use the "Forgot Password" link on the login page.
Technical Requirements
To download and use our products, you need:
- Internet connection (for downloading)
- Email address (for receiving download links)
- PDF reader (free apps like Adobe Reader, Preview on Mac, or any PDF viewer)
- Printer (optional, if you want to print patterns)
Customer Support
If you have any issues with downloading or accessing your products:
Email: info@sibabipatterns.com
Response Time: Within 48 hours (business days)
Facebook Community: Join our group for sewing support and tips
We're here to help you get started with your sewing projects!
Changes to This Policy
We may update this Shipping Policy from time to time. Changes will be posted on this page with an updated effective date.
Questions? Contact us at info@sibabipatterns.com - we're happy to help!
Happy sewing! 🧵✨